This policy details how Grace Coach both processes and protects personal information in order to keep our supporters informed about our purpose of helping other discover the love and grace of God and Jesus Christ.
What is The Grace Coach?
Grace Coach is a non-profit 501c3 ministry and media organization located in Illinois founded in 2018. We exist to proclaim the resurrected life and one-time sacrifice for sins of Jesus Christ with boldness and clarity. Our ability to share the message of God’s grace is dependent upon the generous contributions we receive from supporters like you.
This policy is effective beginning May 1, 2018. Your continued interaction with Grace Coach means that you are happy for us to use your personal information as described in this policy. We may update the details of this policy, so please check back from time to time.
What data or information is covered by this policy?
This policy covers information about or linked to a natural person (personal information). It includes data we obtain from you, such as your name, email address, phone number, IP address, or mobile device’s unique identifier, and may include financial information (if you are a donor) and/or faith information.
Why does Grace Coach collect personal information?
We aim to communicate meaningful and encouraging information to our supporters by mail, email, text, or telephone. Our communications may include news about our progress and ways that our supporters can help us accomplish our goal of sharing the message God’s amazing grace. We also use personal information to keep Grace Coach an entity, to better understand how our supporters use what we offer them, to customize their experiences (including the content, marketing materials, and promotions they see), to prevent abuse, and to improve Grace Coach in general. We process your data based on these legitimate interests.
When does Grace Coach collect personal information?
We may collect personal information during your interaction with our primary ministry website, our individual book websites, our mobile applications, our social media pages, and when you correspond with us by telephone, e-mail, mail or text.
What are your personal information rights?
If you have any questions or concerns about this policy or wish to exercise your rights, please contact us. We seek to respond to you within 30 days from receipt of your correspondence related to privacy matters. You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you. You have the right to deletion, without undue delay, of your personal information for which you later withdraw your consent to processing, or when it is no longer needed for purpose it was originally collected. You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; while you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction. You have the right to ask us to provide you (in a structured, commonly used, and machine-readable format without hindrance) personal information about you that we have which you had provided to us. You may ask us to transmit it directly to another controller if it is technically feasible. You have the right to object to direct marketing. Grace Coach does not currently employ automated processing/profiling that produce legal effects on individuals.
We believe that our supporters share our genuine interest of spreading the gospel around the world through our website and podcasts. We also believe that our supporters expect us to tell them about new opportunities to contribute to our unique and rewarding work. We depend on our supporters’ generosity to continue our work and believe that this type of communication is a legitimate interest of ours that also respects our supporters’ rights and freedoms.
You always have the right to object to receiving direct marketing from us even if we believe that we have a legitimate interest to communicate with you in this way. You can contact us to request that we stop all direct marketing messages by emailing firstname.lastname@example.org.
To stop any undesired email marketing, you can unsubscribe. Requests are usually processed immediately, but please allow ten business days for the removal request to be processed. Even after you unsubscribe from promotional email messages, you may still receive transactional (non-marketing) messages from us.
Grace Coach is committed to safeguarding individual and corporate privacy on our website; we operate under a strict set of privacy principles.
Information We Collect and Receive
Grace Coach collects and retains information about you and your device when you visit or give us information through our website.
Non-Personally Identifiable Information
When your computer or mobile device contacts our web servers, we collect usage information about how our visitors use and navigate our website. An anonymous profile is established based on your visit and information such as the frequency and length of your visit, browser type, referrer data identifying the web page visited prior and subsequent to visiting the web site, and your IP address. No personally identifiable information is collected without your voluntarily providing it to us.
Personally Identifiable Information
We collect personal information from you, such as your name, mailing address, phone number, and email address only if you voluntarily provide it to us. Once you voluntarily provide Grace Coach with personal information through our website, any previous anonymous profile associated with your IP address is updated with your personal information, including email address, and your email becomes the primary identifier for your profile.
How We Use Your Information
Your information, including your email address, will not be sold, shared or disclosed with any third party outside of Grace Coach.
Other Information You May Want
Web beacons are small pieces of code placed on web pages, videos, and in emails that can communicate information about your browser to our reporting tools. Beacons can be used, among other things, to count views of a web page or read an email.
Cookies and Pixels
Users may unsubscribe at any time to any of our electric communications. Users may opt-out of the use of their data for internet-based advertising. Users may request all personally identifiable information be deleted by contacting us.